Privacy Policy — iMyGarage

Effective date: 2026-05-26
Data controller: Xhibiz Co., Ltd. (developer of iMyGarage)
Contact: [email protected]

1. Overview

iMyGarage is a B2B mobile app for car service centers/garages, helping staff manage work orders, vehicle intake, inspections, parts, and quotations. Installation requires registration through a subscribed business (Xhibiz client).
This policy explains what data we collect, how we use it, who we share it with, how long we keep it, and your rights over your data.

2. Data We Collect

2.1 Account data (from garage registration)

  • Name (employee name)
  • Email
  • Employee code
  • Position / garage affiliation
  • Phone number (if any)

2.2 Operational data

  • Work orders recorded by employees
  • Vehicle photos (exterior / damage) at intake and during repair
  • Customer ID and insurance scans (claims only) — to record customer + insurance data
  • Customer e-signatures (to confirm vehicle intake)
  • License plate photos (for plate scanning)
  • Inspection records
  • Quotations, purchase orders, inbound receipts

2.3 Technical data

  • Device identifiers — for session/notification
  • App version
  • Usage logs (e.g., login time, actions taken) — for audit trail

2.4 What we do not collect

  • GPS location (no location permission requested)
  • Device contacts / calendars
  • Biometric data
  • Keystrokes outside the app

3. Permissions

PermissionPurpose
INTERNETAPI calls to iMyGarage backend
CAMERAPhoto capture (vehicles, plates, ID/insurance scans)
READ_MEDIA_IMAGESPick from gallery as alternative
ACCESS_NETWORK_STATENetwork check before API call
All permissions are requested at runtime — users may decline. Features depending on a declined permission will not work, but the rest of the app remains usable.

4. How We Use Data

We use collected data to:
  • Provide the garage management service requested by your garage
  • Maintain an audit trail (who did what, when) for transparency
  • Send notifications about work status
  • Improve quality and fix bugs
We do not:
  • Sell data to third parties
  • Use data for advertising targeting
  • Send data to marketing analytics trackers

5. Data Sharing

Collected data is stored in:
  • Xhibiz Co., Ltd. servers (hosted in Thailand/Singapore as appropriate)
  • Amazon S3 (Singapore — ap-southeast-1) for images and document files
  • Google Gemini API (only for uploaded ID/insurance images — for AI data extraction; images are not retained by Google per Google API policy)
We may disclose data to:
  • Government authorities pursuant to a court order or law
  • Your garage's auditor — only data the garage has authorized

6. Data Retention

  • Work order data, images, and documents: retained per your garage's policy (typically ≥ 5 years for Thai accounting law compliance)
  • Account data: retained while you are employed by the subscribing garage; deleted on garage request
  • Deleted files are removed from S3 within 30 days

7. User Rights

Users may:
  • Request access to data we hold about them
  • Request correction of inaccurate data
  • Request deletion of personal data (subject to accounting/legal requirements)
  • Withdraw consent (may disable some features)
Submit requests to [email protected] — response within 30 business days.

8. Security

  • Data in transit uses HTTPS/TLS (production; development stage may use HTTP)
  • Account passwords are hashed using industry-standard algorithms
  • Access tokens stored in device secure storage (Android Keystore / iOS Keychain)
  • Role-based access control within the garage

9. Children

iMyGarage is designed for users aged 18 and above who are employees of the subscribing garage. We do not knowingly collect data from minors.

10. Changes to This Policy

For material changes, we will:
  • Post a notice on our website
  • Notify users by email when necessary
  • Require users to accept the new policy before next app use

11. Contact

For complaints regarding data protection, you may also contact the Personal Data Protection Committee (PDPC) of Thailand under PDPA.